Privacy Policy

Last updated: 26 September 2026

DiVen Films ("we", "us") respects your privacy. This policy explains what personal information we collect through divenfilms.com, why we collect it, and the choices you have. It is written with India's Digital Personal Data Protection Act, 2023 in mind.

What we collect

• Enquiry details you type into our booking form: your name, email address, phone number, wedding date, venue or city, events, guest count, budget range and any message.
• Messages you send us directly by WhatsApp, phone or email.
• Basic, anonymous visit statistics such as which pages are viewed and the type of device used. These do not identify you and do not use cookies.

Our website chat assistant answers from a fixed list of questions. What you type into it stays in your browser and is not sent to us or stored.

Why we use it

• To reply to your enquiry, check our availability and prepare a quote.
• To plan and deliver the photography and film services you book with us.
• To understand how our website is used so we can improve it.

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

Who helps us process it

• FormSubmit delivers booking form enquiries to our email inbox.
• GoDaddy hosts our email.
• Vercel hosts this website and provides the anonymous visit statistics.
• WhatsApp carries messages if you choose to contact us there.
• Vimeo, Google Fonts and Cloudflare deliver our videos, fonts and icons. They may see your device's IP address when loading these.

How long we keep it

We keep enquiry details for as long as needed to respond and, if you book with us, for the duration of our work together and any period required by law (for example, for invoices). You can ask us to delete your details at any time.

Photos and films of your wedding

We only feature couples' photos or films on our website and social media with their permission. If you would like any image of you removed, contact us and we will take it down.

Your rights

You can ask us to show you the personal information we hold about you, correct it, or delete it. You can also withdraw any consent you have given. To make a request or raise a concern, email hello@divenfilms.com or call +91 77 89 89 91 91. We will respond as quickly as we can.

Contact

DiVen Films, Flat No. 408, Sai Sarada Enclave, Road No. 12, Syed Nagar, Banjara Hills, Hyderabad, Telangana 500034, India.
Email: hello@divenfilms.com

We may update this policy from time to time. The date at the top shows when it last changed.